UK Delivery and Postage
Please note items are for UK delivery only. Delivery is normally within 1-2 working days after placing your order. If for any reason you have a query regarding the delivery of your order, please contact us. Please remember to include your Order Number (if known), your full name and postcode when corresponding by email.
Postage Costs
UK Standard Delivery £6.99 (UK Mainland, excluding Scottish Highlands)
Scottish Highlands and Islands £12.99 up to 15kg, £15.96 up to 25kg
Jersey, Guernsey, Isle of Man £21.00 to 15kg, £23.00 to 25kg
Refund and Cancellation Policy
We are committed to bringing you the best quality products at great prices. However, we also know that once in a while you may need to cancel an order or return an item. To ensure we can make this as easy as possible, please ensure you hold onto your receipt and any packaging with the item you bought. All refunds will normally be made to the same method of payment as your purchase. This policy does not affect your statutory rights. In the unlikely event that an item does not meet your expectations, you can obtain a replacement or full refund - provided the product is returned unused, in its original packaging and includes all accessories.
14 Day Money Back Guarantee
Most of the products we sell are covered by our 14-day money-back guarantee and returns within this period are free. You can return items to Pellon Auto Centre, Pellon Lane, Halifax HX1 4PZ.
- Return your items unused, with their original packaging, in a saleable condition, together with the receipt and your completed returns form.
- Please ensure that any sharp objects are suitably wrapped to ensure safe handling and that items are packed to protect them in transit.
Our 14-day money-back guarantee does not affect your statutory rights.
Cancellation
A cancellation can be made up to 14 days from point of order by email, or by post (Pellon Auto Centre, Pellon Lane, Halifax HX1 4PZ).
On cancellation you must return the goods to us at your cost in saleable condition unless we agree that you may dispose of them.
Faulty products
Return the item to us within 14 days of purchase with your receipt and completed returns form for a full refund. For items that are excluded from the 30-day money back guarantee, please contact us.