Delivery Policy-Warranties

Delivery Policy-Warranties

Delivery Policy-Warranties

So, the couriers and Royal Mail are also working with half the staff, causing collection and delivery problems. E-Bay have notified all their sellers that they do realise this and treat the problem accordingly by not penalising us for late deliveries.

Lastly, we are working with a full staff and dealing with the situation the best that we can. I have printed your non delivery off and will be giving your problem priority in the near future. Stay safe! Alex 2.

Delivery Policy/Warranties

Please put as much information as possible for your address. So we find that when we are delivering there is not enough information about your whereabouts. Please make the Post Code, house number or name as clear as possible.

Heavy batteries and Multiple orders.

Please note that many truck batteries, Semi-Traction and marine/leisure batteries are now getting bigger and heavier. Also customers are buying them in multiples. So it will be virtually  impossible to give these products the next working day promise that we can on say a single car battery. 

As a result, we have a few different options available. So, recently we have been offering delivery by our own vehicles. We can also offer a pallet delivery service, but this is to business users. When we receive an order for multiple or large batteries, then we will contact the customer and work out what is best for both of us. This is proving very successful  and we are pleased with the kind cooperation we that we having. Batteries are delivered safely and without any damage.

Delivery Policy/Warranties.

Please read this ! Because of the increasing volume of traffic on our UK roads then a next working day delivery is becoming ever so slightly more difficult. However when working with our couriers we will try to  deliver within the next working day. So, other than this it should be 1-2 working days.

Friday afternoon and weekend  orders will be shipped out on the following Monday for Tuesday delivery.

Naturally, our aim in most cases is the next working day. So please make sure that your battery is checked upon arrival . Consequently, any battery shortages or damages must be reported . Especially, within a 24 hours period. For us to make a claim with the courier. Consequently, our courier does keep a record . Hence, with tracking service available . Goods can be left only with written instructions from the customer. Of course, your batteries can be collected. From our Halifax HQ in Yorkshire.

OUR OFFER OF FREE NATIONWIDE DELIVERY ONLY COVERS MAINLAND UK Please read the following

Excluding all orders from Ireland, Northern Ireland, Isle of Man, Channel Islands, and these other out of the way Scottish Postcodes AB, HS, IV, KA, KW, KY, PA, PH, ZE.  So ,if you are unsure if free delivery covers your Irish and Scottish and other exclude areas then please contact us. 01422-410899 . We do not offer our battery products outside the UK VAT areas.

Delivery Policy/Warranties

Warranties.

Guarantee

All automotive batteries are guaranteed against premature failure. That may be due to manufacturing or material defects only.
Premium car starter batteries 3 years against faulty
workmanship or materials

HGV batteries 2 years against faulty
workmanship or materials

All makes including Banner, Bosch, Platinum,Lucas,Numax,Varta, Leisure and Marine batteries 2 years against faulty
workmanship or materials

XV Leisure and Marine batteries 3 years against faulty
workmanship or materials

Motorcycle batteries 1 year against faulty
workmanship or materials

Batteries for multi-shift vehicles, 1 year against faulty
e.g. taxis workmanship or materials

Numax VRLA and GEL?batteries 1 year against faulty
workmanship or materials
6 months on cyclic applications

The guarantee does not cover:

Sulphation
Wear and tear
Deep cycling
Overcharging
Physical damage
Incorrect application

This does not affect your statutory rights.

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